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John Norris
Peterson Strobe Tuner Rep
USA
2426 Posts |
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rocknrolldaniel
Starting Member
2 Posts |
 Posted - 02/06/2006 : 20:12:23
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| Thanks for the quick reply John. In response to previous post I want everyone to know the Peterson clearly stands by their product and has dealt with the situation. The negative tone in my previous post was not doubt due to frustration but no product is perfect and I can report that this is an honest company that stands by their product. |
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deodiummortis
Starting Member
USA
1 Posts |
Posted - 03/29/2006 : 14:00:39
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I've had my Strobostomp a little over a year and I love it but the input and output (mostly the input) are starting to become problematic. When I move around a cable plugged into it I get a fair amount of cracklying and sometimes considerable signal loss. Also, with only a small amount of pressure I can see the nuts around the input and output pulling away from the unit.
Aside from that, everything is holding up as expected. |
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Franklin
Starting Member
2 Posts |
Posted - 06/08/2006 : 13:20:07
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I had the same issue as deodiummortis. It got so bad that even stepping on other pedals would be enough pressure to mess it up, then any movement on stage and it would squeal, cut out, crackle, etc.
It was embarrasing. I had to send it back.
So I did, and they sent it back the same day marked as "no issue found". No email, no call, no second attempt to diagnose it. I did complain via email, and they did offer to look at it again and replace it if needed. But I was so upset that they just sent it back without even checking with me. When I got it back, there seemed to be no issues. So I strap it onto the board and bring it to rehearsal, within a 1/2 an hour it starts up again. I gave up. Now I have the george l's taped to the unit to reduce movement and that seems to work for now. 
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Turbo
Road Warrior
Norway
129 Posts |
Posted - 06/08/2006 : 13:47:37
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Hi Franklin,
are you sure it's not the connectors on the George L or the George L cable it self that is tricking you? Nothing bad about George L cables, but I don't like their NO soldering 1/4" connectors/plugs.
Turbo |
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Franklin
Starting Member
2 Posts |
Posted - 06/08/2006 : 14:18:28
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That makes sense, but I recut them. I also tried new non GeorgeL cables.
Nope.
I thought the slight variance in the outer diameter of the plugs might be the trick, so I tried several different plugs. The only thing that helps is taping them to the enclosure and the pedal board. The reduces the probabilty of the noise happening, but I am sure that there is now more stress on these plastic jacks -which I can only assume are soldered right to a circuit board.
I wonder if there is a way to replace them? |
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John Norris
Peterson Strobe Tuner Rep
USA
2426 Posts |
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MarchingBear
Starting Member
USA
2 Posts |
Posted - 11/05/2006 : 10:27:13
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I've had my strobostomp for about 4 weeks and it hasn't even left my room once (and it's in a pedalboard). The plastic input jack has come out several times. My question is: if I send it back, will you replace the plastic ones with something more durable? It seems they just don't work.
Thanx,
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:-)
Mark P. Brown |
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HurricaneJesus
Starting Member
2 Posts |
Posted - 01/06/2007 : 20:59:40
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| OK, so I've been using my StroboStomp for less than a year. For the past month or so the input jack has gone to hell on me. It crackles and pops when I hit the switch, if the cable from my guitar to the tuner moves even a little it cracks, cuts out, cuts back in. If the tuner is activated and the cable moves it shuts off and restarts. The input jack definitely wiggles and that is not good. I gig at least twice a week and have no backup so being without my tuner for more than a day is not an option. What do I do? |
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HurricaneJesus
Starting Member
2 Posts |
Posted - 01/06/2007 : 21:01:09
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| OK, so I've been using my StroboStomp for less than a year. For the past month or so the input jack has gone to hell on me. It crackles and pops when I hit the switch, if the cable from my guitar to the tuner moves even a little it cracks, cuts out, cuts back in. If the tuner is activated and the cable moves it shuts off and restarts. The input jack definitely wiggles and that is not good. I gig at least twice a week and have no backup so being without my tuner for more than a day is not an option. What do I do? |
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Sue
Peterson Service Dept.
USA
159 Posts |
Posted - 01/08/2007 : 14:16:25
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Hi,
Try cleaning the input jack with alcohol and a small round
brush. It could be making a faulty connection. If that doesn't
solve the problem it should be sent back to us. We can usually
have it repaired and sent back within a few days. The biggest
time would be in shipping. Please let me know how this works for you.
-Sue |
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NickH
Starting Member
United Kingdom
4 Posts |
Posted - 02/13/2007 : 02:39:12
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Crackling jacks is usually a sign of dirty contacts in the jack, (or a dry joint between the jack & PCB, but let’s not go there at the moment, because I am guessing with Peterson design & build quality that is spectacularly unlikely) This is also assuming that the leads have been ruled out of course…
This is a standard maintenance task, and can be fixed in seconds with a Burnisher…
Jackfield Burnisher
This little bit of kit will also stop those noisy guitar jacks on your favourite guitars & other pedals!
We use them a lot in the studio because ‘Type A’ Jacks are not a self cleaning jack, and this happens a lot to guitars that are stored in slightly damp or humid conditions, especially ones that have big temperature swings, or just guitars that have a few miles on the clock…
I have seen it happen with brand new Les Paul Standards & PRS’s straight out of the case, just because something is brand new doesn’t mean it hasn’t spent a week or two being shipped in the hull of a boat, or a few months in a damp warehouse, if it hasn’t happened to you on any of your other gear up until now, rejoice, you have been very lucky…
Cheers
N |
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Topic |
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Is the StroboStomp Indestructible???
